Do you offer free consultation?
Yes. We offer a free consultation to discuss your support requirements, current challenges, and how Zoho Desk can address your specific needs.
During the consultation, we review your existing workflows, recommend the right Zoho Desk plan and configuration approach, and provide a tailored implementation proposal with timeline and pricing.
Contact us at sales@cirrocraft.com to schedule your consultation.
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Does Bigin have a free trial?
Yes. Zoho offers a free trial of Bigin so you can test the platform before committing. This lets you explore the features, set up your pipelines, and see if Bigin fits your workflow. CirroCraft can help you make the most of your trial period by ...
Do you offer post-implementation support?
Yes. CirroCraft provides post-implementation support to help you stabilize, fine-tune, and evolve your Zoho Desk setup after go-live. In addition to standard support, you can subscribe to an Annual Maintenance Contract (AMC) that gives you priority ...
Do you offer ongoing support after implementation?
Yes. CirroCraft provides post-implementation support to help you stabilize, fine-tune, and evolve your Bigin deployment after go-live. You can subscribe to an Annual Maintenance Contract (AMC) for priority assistance, defined SLAs, and a committed ...
Does Zoho Desk offer two-factor authentication?
Zoho Desk supports two-factor authentication (2FA) for enhanced account security. Administrators can enforce 2FA for all users or specific roles, and agents can authenticate using time-based one-time passwords (TOTP) through apps like Google ...
Does CirroCraft offer Zoho Desk data migration services?
CirroCraft offers Zoho Desk data migration as part of its implementation and setup services, helping you move from legacy help desks, shared inboxes, or spreadsheets into a structured Zoho Desk workspace.