Do you offer free consultation?
Yes. We offer a free consultation to discuss your support requirements, current challenges, and how Zoho Desk can address your specific needs.
During the consultation, we review your existing workflows, recommend the right Zoho Desk plan and configuration approach, and provide a tailored implementation proposal with timeline and pricing.
Contact us at sales@cirrocraft.com to schedule your consultation.
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Does Bigin have a free trial?
Yes. Zoho offers a free trial of Bigin so you can test the platform before committing. This lets you explore the features, set up your pipelines, and see if Bigin fits your workflow. CirroCraft can help you make the most of your trial period by ...
Do you offer post-implementation support?
Yes. CirroCraft provides post-implementation support to help you stabilize, fine-tune, and evolve your Zoho Desk setup after go-live. In addition to standard support, you can subscribe to an Annual Maintenance Contract (AMC) that gives you priority ...
Do you offer ongoing support after implementation?
Yes. CirroCraft provides post-implementation support to help you stabilize, fine-tune, and evolve your Bigin deployment after go-live. You can subscribe to an Annual Maintenance Contract (AMC) for priority assistance, defined SLAs, and a committed ...
Does Zoho Desk offer two-factor authentication?
Zoho Desk supports two-factor authentication (2FA) for enhanced account security. Administrators can enforce 2FA for all users or specific roles, and agents can authenticate using time-based one-time passwords (TOTP) through apps like Google ...
How much does Bigin cost?
The cost depends on the edition you require and the number of users. Bigin offers flexible pricing plans designed for small businesses and startups, making it more affordable than enterprise CRM platforms. We can help you choose the right plan based ...