Can I set up automated chat greetings?

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  Yes. Bigin can automatically send email reminders to your team about upcoming tasks, follow-ups, and important deadlines. This helps ensure nothing gets missed and keeps your sales process moving forward. You can configure reminders based on your ...

• Can I customize the chat widget design?

  Yes. Zoho SalesIQ offers extensive customization of the chat widget to match your brand identity. You can customize colors, fonts, button positioning (bottom-right, bottom-left, or top-right), widget size, chat bubble appearance, and your company ...

• Does Zoho Desk support live chat?

  Yes. Zoho Desk includes built-in live chat functionality that allows customers to connect with agents in real-time directly from your website or Help Center. Chat conversations automatically convert to tickets for tracking and follow-up, and agents ...

• Can Zoho SalesIQ be customized?

  Yes. Chat widgets, visitor rules, greetings, and automated messages can be fully customized to reflect your brand voice and business logic.

• Can you help set up a customer self-service portal?

  Yes, we configure branded help centers and knowledge bases.