Does Bigin support role-based permissions?
Yes. Bigin allows you to set up different user roles with specific permissions, so team members only see the data and features they need.
You can control who can view, edit, or delete records based on their role in your organization.
This protects sensitive customer information while keeping your team productive.
Need help configuring roles? Contact us at solutions@cirrocraft.com
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Does Bigin support workflow automation?
Yes. Bigin includes workflow automation to help you reduce manual tasks and keep your sales process moving. You can automate actions like sending follow-up emails, assigning tasks, updating deal stages, and notifying team members based on triggers ...
Is Bigin secure?
Bigin is built on Zoho's cloud security framework, which includes certified data centers, encryption-in-transit and at-rest, role-based access controls, and audit logging to protect sensitive business data. Zoho maintains ISO 27001 and SOC 2 Type II ...
Does Bigin support email tracking?
Yes. Bigin supports email open and click tracking, allowing you to monitor engagement with emails sent to contacts and leads directly from Bigin. This provides visibility into whether prospects have opened your messages, clicked links, or engaged ...
Does Bigin support team collaboration?
Yes. Bigin supports team collaboration through shared access to customer data, internal notes, activity feeds, and team pipelines. Your sales team can see what colleagues are working on, avoid duplicate outreach, and coordinate their efforts on ...
Can Bigin be customized for our business?
Yes. While Bigin is optimized for simplicity out of the box, it can be customized to reflect your specific business process. CirroCraft helps you design custom fields, configure deal stages and lead qualification criteria, build custom modules for ...